Returns & Exchanges

Deadly Ponies is committed to ensuring your complete satisfaction with our handcrafted pieces. If your selection is not quite right, we offer returns or exchanges on full-price items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure the item is in its original, unworn condition with all tags and dust bags included; then, securely pack it in the original shipping box.

• 3.
  Label and Dispatch

  Print your prepaid shipping label provided by the portal and drop your parcel at the nearest authorized courier location.

• 4.
  Inspection and Refund

  Once our atelier receives and approves the quality of your return, your refund or exchange will be processed within 5-7 business days.